In accordance with the provisions of the aforementioned regulations, EMERITO, S.L. only collects the data strictly necessary to offer the services derived from its activity and other benefits, services and activities attributed by law.
All data provided by users by e-mail or through the electronic forms provided on the website, as well as those that may be collected by any other means, will be treated in any case in accordance with current regulations, and will be treated as confidential information for EMERITO, S.L. staff who manage such information, as well as for third parties who, in their capacity as Data Processors, may have access to the same as set out in this document.
II.- DATA CONTROLLER
Identity: EMERITO, S.L. (hereinafter, “EMERITO”), with C.I.F. nº B31478969, is responsible for the processing of your personal data that you provide us with.
Postal address: Ctra. Mendavia-Logroño, KM. 0,5, 31587, Mendavia (Navarra)
III.- WHAT IS PERSONAL DATA AND PROCESSING?
They are all those data that identify or enable a natural person to be identified. For example, the data that can directly identify a person are the name and surname, while the ID card number can identify the person. Personal data includes information such as mobile phone number, e-mail address, date of birth and gender, among others. It may also include numerical identifiers such as the IP address of your computer, as well as information obtained through cookies.
Personal data processing is any operation or set of operations that we carry out on your personal data, such as, for example, the collection, recording, storage, use and communication of your data.
IV.- WHAT TYPE OF INFORMATION DO WE COLLECT?
EMERITO may collect personal data that you provide us with through the contact forms, telephone, e-mail and fax contact forms available on our Website. The collection of the aforementioned personal data is necessary for the correct provision and execution of our services.
At EMERITO we manage the following categories of data:
Metadata of electronic communications.
Data that you may have provided by sending your query.
In the event that the user provides data of third parties, he/she declares that he/she has their consent and undertakes to provide them with the information contained in this clause, exempting EMERITO from any liability in this regard. Notwithstanding the above, EMERITO may carry out the relevant verifications to verify this fact, adopting the corresponding due diligence measures in accordance with the applicable regulations.
V.- HOW DO WE COLLECT YOUR PERSONAL DATA?
At EMERITO we only collect and process the information you provide us with through the following channels:
By sending e-mails to any of the corporate e-mail addresses (Info@emerito.com).
Through telephone calls to our telephone number.
Through the contact form available on the website.
VI.- WHAT PROCESSING OPERATIONS DO WE CARRY OUT WITH YOUR PERSONAL DATA?
Below, we set out the processing or operations we carry out with your personal data:
Contact and customer service:
EMERITO will provide users with customer service, attending to any request for information or query sent through the contact form, e-mail address, customer service telephone number or fax available on the website.
VI.- LEGITIMATION FOR THE PROCESSING OF YOUR DATA.
Data protection regulations require that for the processing of your data we have a basis that legitimises such processing. Thus, in order to process your personal information, we rely on two legal bases, depending on the activity or processing that we carry out with your data. The legal bases for processing your personal data are:
Compliance with a legal obligation: EMERITO will keep confirmation of those users who have requested the deletion of their data in a deletion list, in compliance with the legal obligation arising from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
VII.- PERIOD OF RETENTION OF PERSONAL DATA.
EMERITO will keep the personal data of users only for the time necessary to carry out the purposes for which they were collected, particularly during the term of the service contract defined between the user or the organisation on whose behalf the user has access to the website and its services, and as long as the consents granted are not revoked. Subsequently, and if necessary, we will keep the information blocked for the legally established periods.
In particular, we will keep your data for the periods provided for by the applicable regulations regarding the prescription of responsibilities. As for data collected in response to a request for information or consultation, they will be kept for the time necessary for the provision of the service.
VIII.- PURPOSE OF THE PROCESSING OF PERSONAL DATA.
In compliance with the provisions of the European Regulation 2016/679, General Data Protection Regulation (GDPR), we inform you that we will process the data you provide us with in order to:
Manage the contracting of the services you agree with EMERITO, as well as the corresponding invoicing and provision of the same.
The specific provision of customer service and the receipt of possible queries.
To comply with the legally established obligations, as well as to verify compliance with contractual obligations, including the prevention of fraud.
To comply with the possible obligation to transfer data to administrative or judicial bodies and authorities, provided that this is required in accordance with the legal and regulatory provisions in force.
IX.- RECIPIENTS OF POSSIBLE DATA COMMUNICATIONS:
Your data may only be accessed by those suppliers who provide services to EMERITO, as Data Processors, such as hosting services, content systems or other professionals, when such communication is required by law or for the proper execution of the contracted services.
EMERITO has signed the corresponding data processing contracts with each of the suppliers that provide these services, with the aim of guaranteeing that your data will be processed in accordance with the provisions of current legislation and under the best conditions of security and confidentiality.
The data may also be transferred to:
The State Security Forces and Corps or judicial authorities, in cases where there is a legal obligation that EMERITO must comply with.
Banks and financial institutions, for the collection management of services.
Public administrations with competence in the sectors of activity, when so established by current legislation and EMERITO is required to do so.
Apart from the cases listed here, EMERITO will in no way transfer or disclose the personal data to which it has access.
X.- SECURITY MEASURES IN THE PROCESSING OF DATA:
Encryption of communications between the user’s device and EMERITO’s servers.
Encryption of information on EMERITO’s own servers.
Any other measures that prevent access to user data by third parties and that are complementary to the above, including the monitoring and enforcement of those adopted by third party data processors.
XI.- USER RIGHTS AND EXERCISE:
The user has the right to obtain confirmation as to whether or not EMERITO is processing personal data concerning him/her.
Likewise, the user has the right to access their personal data, as well as to request the rectification of those that are inaccurate or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defence of possible claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. EMERITO will stop processing the data, unless there are justified legitimate reasons or for the exercise or defence of possible claims.
Likewise, the user may exercise the right to data portability, as well as withdraw the consents provided for processing at any time, without affecting the lawfulness of the processing already carried out that were based on prior consent.
If you wish to make use of any of your rights or request additional information about them, you can contact EMERITO at its postal address Ctra. Mendavia-Logroño, KM. 0,5, 31587, Mendavia (Navarra) or communicate with the company via the e-mail address provided for this purpose at the following e-mail address: Info@emerito.com
Finally, we inform you that you can contact the Spanish Data Protection Agency (AEPD) and other competent public bodies for any claim in the event that EMERITO has not correctly satisfied the requested exercise of your rights. In such cases, you may file a complaint with the AEPD.
If you would like more information about this right and how to exercise it, please contact the AEPD:
Tel. 901 100 099 and 91.266.35.17
C/Jorge Juan,6 28001-Madrid